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ORDERING INFORMATIONORDER BY PHONE: Call us toll free (USA only!) -- 1-888-55-XTAPE Monday - Sunday between the hours of 9:30am - 11:30pm (PST). Be sure to include the "product code number" as well as the name or title of the items you wish to order. Orders received before 2:00pm (PST), Monday thru Friday are usually shipped within 48 hours (subject to availability). Use our toll free voice mail for after hours ordering. ORDER BY CREDIT CARD: We accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS. You may order by telephone, postal mail, or on our website's secure shopping cart. Please include your birthdate, signature, credit card number, and expiration date on all postal mail orders. We must require your credit card "billing address" if we are "shipping" to a different address.
ORDER BY MAIL: BACK ORDERS: XTitles.com will strive to deliver as quickly as possible. We stock all advertised items but it is not uncommon that a product is temporarily out of stock due to overwhelming demand. If an order has not shipped within 25 days, we will contact you (at your option) to inform you of the shipping status. We will bill your credit card only for shipped items. CUSTOMER SERVICE: You may call toll free 1-888-559-8273 Monday thru Sunday, 9:30am - 11:30pm (PST) to order or find information on products not listed or to receive the status of an order. A friendly customer service representative will assist you. After hours you may order using our toll free voice mail service! Because we value your privacy, we will never give your name or address to anyone. **Flat rate shipping (USA) only $4.95 - *Receive a FREE $20 Movie with any $50 purchase
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